Map
Detailed Information
- Place Types Bowling alley
- Address Tulum Beach, 77766 Boca Paila, Q.R., Mexico
- Coordinate 20.1663957,-87.4514363
- Website http://www.amansala.com/
- Rating 4
- Compound Code 5G8X+HC Boca Paila, Quintana Roo, Mexico
Photos
Reviews
We had an excellent day at this gorgeous beach club! Great location in one of the best areas of the beach in Tulum. We were glad not to have to go through traffic down the rest of the beach and there is free parking across the street from the hotel. The food was delicious and the portions large. Everyone is friendly and the vibe is lively with great music! We’ll definitely return :)
We were a yoga group staying here. We were very well taken care of by waiters, bartenders and the chefs. We had 2 yoga studios to practice in that were gorgeous! Beautiful place and so relaxing. It kind of got strange the last day as a huge art festival was being set up. Glad we were leaving as paradise was going to change.
We splurged to stay here for a few nights and Amansala left A LOT to be desired. While it’s right on the beach, its a discount budget hotel pretending to be a luxury hotel. Couple comments on where you can improve-
-Rooms are tidied by cleaning staff every three days. Really? It’s clear they’re lazy and just trying to save money. We asked to have our room serviced and they “forgot” until the morning we checked out.
-The AC barely works, is only available 10p-7am, and they’ve programmed it in such a way that the guests can’t control it. Again, very blatant attempt to increase profit margins at the expense of guest comfort.
-walls are super thin and you can hear other guests + beach parties.
I tried to give them a chance to rectify the situation to on multiple occasions and it didn’t seem like they cared or made an effort.
Would not recommend staying here.
Straight up fraud!!!!!! Do not go here!!! WILL NEVER STAY HERE AGAIN!!! The front desk agent recommended his friends rental car company. They charged me $120 for the day (overpriced, but you pay for convenience) and $710 for a deposit hold. It has been over 3 months and they will not refund the dispute so that was almost a 1k a day car rental!!!
This in addition to being moving rooms to help facilitate a room for someone with disabilities that ending up just being the hotel needing to do maintenance on the room.
This is the perfect hotel for a weekend getaway! The service was exceptional as well. I highly recommend this hotel!
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