LAVANDERIA SEGURA

Terrible service. I've been a customer for 6 months, but lately you make excuses for everything. I had several troubles that prompted me to find another laundry. First, they sent me a garment that was not mine, which I returned but we know that not everyone does that. Second, I took clothes and bedspreads to wash which I wanted to be charged in a different account because the bedspreads were not mine, so the girl who attended me did not care and put it in the same account. Third, they informed me that they were no longer going to deliver bags (which is correct) but it turns out that when I went to pick them up the girl told me that if she had a bag, when my clothes were in a bag, her excuse was that they threw the bags made of plastic that was never reused. This is where a fourth point comes in, on previous occasions my clothes had been returned to me in the same, and what, I could tell by the hole it had when I had worn it. I never complained to them or anything about the bag that they returned to me because it makes me fair to reuse them, but then the fact that they gave me that wrong excuse is what I don't like. Fifth, the attitude of the girl is not the best since, it was worth her when I asked her for the bills separately, and when I went to pick up she alleges me about the bag, to which I ended up telling her to sell me one and she told me that now They did not sell bags, he turned around and gave me my clothes that he had already packed in a bag, I asked him how much it was and he did not answer me until after I looked good in a bad way and he told me it was already paid. This situation is unpleasant because I was hardly a customer, but I hope you take more care in your staff, because it works for customers. I have to mention that the girl has not been there for a long time, she is new, perhaps that is why it is her lack of knowledge when dealing with a client. But for everything I don't think the despicable treatment is an excuse.

Excellent Service, Very professional and Punctual in their Services, the best option, they do not lose your clothes, highly recommended, I have been wearing my family's clothes there for years ...

They wash clothes well

Easy access, good service, good prices.

Excellent