Fiesta Inn Loft Ciudad del Carmen

This hotel does not comply with national standards for sanitizing the rooms. First room we were given was dirty as hairs, dirt etc. was left around the room. Also the shower head was detached from the fixture. After making a complain we were showed another room and also this room was not properly cleaned nor sanitized. Also very poor maintenance done in this property. After asking to speak with a manager a sales representative was send up to the room whom we showed all problems pointed out and explained that we no longer feel comfortable staying in this hotel, we now are disputing a 1 night room charge since the hotel does not want to refund it. Please DO NOT STAY in this property, they are not up to standard in regards to sanitizing procedures, the photos speak for themselves. I would not even rate it 1 star but unfortunately it is the minimum to rate.

It was good and comfortable! I enjoyed it very much!

Good service!, but food taste not good, prices very high, quality regular. Not recommended!

It's so good. Excelent service, and is not so expensive. The food is also delicious. There you can foud laundry, gym, resturante and lobby.

Fiesta Inn Loft provided a great stay. It was New and trendy - the kids thought it was fancy. The room was huge, the beds were comfortable, the amenities were good. Our kids loved the pool and we appreciated the opportunity to use a computer in the lobby. The breakfast was great - lots of variety and fresh.