Rincon De Las Hadas

The place itself is gorgeous, but the service we received was outrageous. Booked through Airbnb, but we never managed to get through the host and nobody made contact with us. When we arrived to check-in there was nobody to receive us and we had to look for alternative accommodation in the middle of the night, even though booking was fully paid for. To avoid the refund the owner offered to move our booking onto another date. We agreed on that and were looking forward to spending time in the promised jacuzzi, after our long mountain excursion. In fact it was the main reason why we decided to give it another chance. Unfortunately it turned out there was nobody available to make it work for us. (jacuzzi is listed under available amenities and there's no mentioning of extra cost). They were trying to charge us extra for everything possible, including wood and use of kitchen. Even though it was their fault and we agreed on moving dates, they were also trying to charge us extra, because we came on the weekend. There was no hot water on the last day. The person on the phone was very rude to talk to and the whole situation just very unpleasant.

What I did not like is the decoration of alcohol bottles as a "cult of the drink", in the cabin that we stayed there were many old stuffed animals and dvds and vhs as it was there for not knowing where to put them and not to throw them away! If there is hot water, and also the hostess was kind, THERE IS NO REFUND, so you have to pay attention to the dates so as not to lose the reservation.

Good place very nice

Very bad

ATTENTION !!! They offer things they don't have like privacy and tv and wifi and the super inattentive hostess