Pejabat Pos Taman Ipoh

Called so many times but you guys hang up the phone, then what purpose you guys put the phone number here?

My mother went to this Poslaju on the morning of 11 Feb 2020 and encountered two terrible terrible young clerks. This clerk’s name is something along the lines of NOOR LIDYA. Horribly rude to customer. When tried asking question about the form, the clerk scolded the customer if it was already her turn by number even though she was not attending to any customer. Worst service of the century! After filing in the forms ourselves, she refused to even stick the courier form on the package (which was part of her job). She just ignored the customer for ten minutes. Went to next counter then and got scolded again: along the lines of do it yourself! NOOR LIDYA, did you know you’re working in a customer service job? Outrageous tremendously poor service.

good service and customer friendly .. very fast and efficient.. keep it up

went to this post office this morning to send my parcel.. very efficient & helpful staff..

The service here is very bad and slow. Only one counter calling number start with 1. The rsst of the counters unable to call. The management need to re look into the QMS priority setting for each counters to improve service quality.