Apotheek Vredenburchweg

Unfortunately 9/10 times they change the prescribed medication. Leading to getting a different medicine and or different amounts. When asked and notifying them about this, they say the fault lies with the third party who sents a 'wrong list', which seems rather unlikely as it has happened with three different parties prescribing the medication. On top of that it often takes up to a week for them to actually have the medication in stock and they don't allow higher amounts of medication even though the doctors prescribing the medication gave their consent. The fault to pick up medication out of office hours nice.

This pharmacy is in a very nice building complex that also houses doctor’s offices. The pharmacy offers services to have certain medications delivered. There is a service for weekend pick up where your medication is put into a locker and you pick it up at your convenience. You can request to get notice when your medication is ready by text and have any regular prescriptions refilled automatically with a text notice for pick up every three months. There are over the counter medicines for flu, cold etc as well as bandaids and first aid items. The pharmacy is closed weekends and evenings. My main concern about this pharmacy is the lack of professionalism among the staff. Firstly, they do not respect privacy. They say your date of birth aloud and also repeat the name of your medication aloud. All of this can be over heard by other customers. They regularly violate privacy. The second concern is the unprofessional attitude of one middle aged male staff member who has been rude and talks loudly when he disagrees with a customer. This behavior compromises the level of service from the pharmacy. English is spoken by most though there is one lady that cannot or does not want to engage in English.

I'm sorry I switched here. Every month I have to repeat which brand I use and every x, they say we are going to change it. Now 8 months have passed and they still don't understand.

Something always goes wrong here! It has already been said 3 times that no prescription was received while it was there after calling again! Customer friendliness is hard to find. Unfortunately always a long wait! Now switched to new pharmacy

Very bad pharmacy where customer-friendliness is not paramount. With telephone contact “everything is too much”, when you indicate that you prefer not to wait inside because of a cold and whether they therefore want to prepare the recipes, this is not possible because mnr is behind the computer. Previous visits showed that medication is often very common and common medication is out of stock and people have to come back. AB for children that has to be prepared you also have to come back the day after. The necessity of this does not seem entirely clear to the employees. In addition, it is not something that cannot be prepared easily. In short, certainly not recommended. There are better ones