Kipp Pharmacy

INCOMPETENT: they only sell, but they don't know anything about drugs. I asked for an antiseptic for mouth wash. They ask me, if I want paracetamol. I tell them that paracetamol is a painkiller and not an antiseptic. So the lady asks her boss and comes back with little bags with a solution for mouth wash containing ... paracetamol!!!!

Refused to give prescriptions from GP twice. Only received a small amount each time, while GP had prescribed much more. Then came to the pharmacy for the second time, after the first small amount was used up. Again had contact with GP, again approved. When I arrived at the pharmacy, AGAIN refused to give my prescription medication. Made me wait there for 40 minutes in severe pain, while the doctor had clearly given instructions to deliver the order to my home. The second time, after waiting 40 minutes, the employee went to consult with the doctor, because she just didn't believe me. Then she comes back, without any form of apology I get to hear "doctor agrees". Here you get nothing but a big mouth, rudeness and obscurity! REFUSE TO GIVE PRESCRIBED MEDICINES AND MAKE YOU WAIT FOR 40 MINUTES WITH PAIN. THEREFORE NO FORM OF EXCUSES OF ANY KIND. SHAME.

I just received a phone call from an employee that a drug was not reimbursed from the health insurance and as an alternative she recommended another non-branded drug for me. In the meantime, I looked at medicinekosten.nl and also called the health insurance and found out that the drug is still 100% reimbursed from the basic insurance. This pharmacy therefore only thinks about money, because there is probably more to be earned on another means. So it is not considered whether that drug is necessary for the patient.

Friday 19-2-2021 I was very well helped by the colleagues of pharmacy Kipp in Delft I had a wound on my head and thanks to an employee she has healed the wound huge thanks for that.m.v.g raymond firm boss

Wonderful sweet people who went the extra mile so that my son got a nasal spray. Thank you very much for the extra effort.