Swapfiets Flagship Store Amsterdam

Good and affordable service. Unfortunately the online customer support is extremely slow and incompetent. I've been waiting over 4 days for a simple invoice and still got no answer to my message, not a single sign of life. A real pity because my experience in the physical shop was really good!

Very good service, really easy, modern, everything clear, nice bikes. Professional management. Well done !

Lately it's been impossible to book an appointment. Now it's more then a week that I'm trying to schedule an appointment. Finally. But 9 days looks too long for me. WhatsApp service isn't working and by email they answer the day after, just by calling it's possible. I'm really disappointed because I have been using transportation that cost quite a lot.

Quick service . English speaking staff. Overall satisfied.

It has been a long time since I have had a phone call with a company that had some one so useful and competent to help me out with my requests. Philip, was by far one of the nicest, friendliest and efficient customer service members I have ever spoken to. Thank you for all your help.