Kruidvat

Unfriendly personnel especially with the current situation. We are not the enemy but customers!

Not helpfull at all, they barrely respond to your questions

I tried to find the right shade for a Maybelline FIT me foundation and I used a few testers (stripes on my arm and face) and the store manager accused me of putting make up in the store + raised his voice towards me for having "used all concealers that were not testers"...which is not true! I used 1 TESTER concealer (given I had found the right foundation shade), the rest were testers used by other people before. I asked him to show me the camera recording for what he says I have done. Together with the security guard, they checked the tape, without me, in the back of the store, and afterwards told me "it is ok for now but next time use less"... Not ok! If you accuse a customer of doing something wrong and the customer says differently, show them your proof. I have been treated like a criminal for using foundation TESTERS. Good luck to anyone trying to find a foundation match in that store. I would avoid this place like the plague. This convinced me once more that paying a bit/a lot more for a foundation in Douglas or ICI Paris is worth the money!

A lot of products to choose and nice customer service

The cashier discards you. You pay with 50 euros and it costs 24 euros and you get 14.00 euros back