Ballast Nedam Zuid Renovatie & Onderhoud - Helmond

Contact us by telephone regarding non-performed maintenance (commissioned by housing). First get the central selection menu (to be eventually connected to the location of my city). I get the receptionist on the line. I ask if a specific employee is present, I am told "all employees are in conversation when you are connected with me, I am the receptionist." Yes, that makes sense that I'm first connected to the receptionist. But how the hell do you know if a contractor is not there if you do not even try to put through a call before you say "no one is there"

A bald man who works with you and came to do a job at our place with the license plate VK-361-T has walked threateningly towards me and has been screaming in my face all the time, I find this very rude and unprofessional.