BENU Apotheek Wester

Fantastic Pharmacy !! I have been coming here for years and I always receive very friendly and professional assistance. I don't understand that they don't score higher. But probably those are vinegar sugars that have something to criticize everywhere. Anyway, I definitely recommend this pharmacy !!

Much improved since the renovation. Very friendly staff and professional personal and empathetic help. I was not used to that at other pharmacies. I find it strange that this location scores low, perhaps because the public does not track well here. There is a psychiatric clinic nearby and it is not the best area.

Just stood here with 3 others in front of a closed door when they should have been open for half an hour. Definitely long lunch break ...

Was always very satisfied with this pharmacy, but the last few times the service has been seriously poor.

My grandfather died and had to pick up medicines for my badly hit mother so that she could remain calm on the plane. In the morning I quickly got a prescription from the doctor and went straight to the pharmacy. There I had an uncollected medicine (for the same indication) and asked if I could take it with me immediately. The assistant indicated that the drug was put back in the drawer because it had been lying there for a few months. Then apologized for not picking it up earlier and asked if she could prepare it for me again. She said that was not possible when they had already declared the medicine to the health insurer. Then I indicated that I want the original prescription so that I could pick it up at another pharmacy. That was not possible according to the pharmacist's assistant. Only she herself does not realize that I am a pharmacist myself and just knows that she is just lying in front of my face. Really too bizarre for words. In addition, she has no sympathy at all that my grandfather died. I will not come here again next time.