BENU Apotheek

Worst pharmacy ever. I can't / don't want to leave the house because of the corona, so I try to call them. Whether early in the morning or later in the afternoon, literally no one has been picking up the phone for 3 days. And after exactly 6 minutes the contact is automatically broken because it would be too busy. Save yourself the effort and time as they just don't answer.

Due to so-called delivery problems with my medication, which I need daily, this weekend is the 6th in the row that I am without medication. Moreover, if I ask by phone afterwards they constantly come up with apologies and promised where they more or less do not adhere. The medication supplied is often missing. I am speechless and very dissatisfied with it. Benu pharmacy must do something about it. I think it is outrageous how they treat us.

What a very customer-friendly pharmacy. Just outrageous how you are treated here. Secretly put another brand of medication in a sealed bag, while the patient cannot take it and the staff know! Medical necessity that I get that brand but that previously provided data just disappeared from the computer? Wonder how they handle the other private data?

Sometimes a bit unfriendly on the phone, but very good delivery service. Medicines are neatly delivered with a smile and a kind word.

Great help!