Map
Detailed Information
- Place Types Insurance agency
- Address Hogehilweg 15, 1101 CB Amsterdam, Netherlands
- Coordinate 52.3074128,4.9467454
- Website http://www.kendallmason.nl/
- Rating 1
- Compound Code 8W4W+XM Amsterdam, Netherlands
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
In January 2020 applied for professional liability insurance from Kendall Mason via their website Bavxl.nl. It still started well: immediately received an automatically generated quotation. However, because it was not clear what the next steps were (was not in the email I received), I contacted Kandall Mason by phone. Kindly spoken and received explanations.
Because I indicated that I was in a hurry with my application, I was promised that everything would be arranged within a week. If not, I had to call again. Heard nothing a week later, so called. The employee I spoke to knew nothing and didn't seem interested in helping me. He just wanted to make sure that I would be called back a day later by the colleague who had spoken to me before. Heard nothing.
In the two weeks after that, I sent a total of 3 or 4 emails asking how it was and if I could be called back asap. No response at all to receive. I also received no response to my last e-mail that I no longer wanted to use the Kendall Mason offer.
I have now taken out my insurance with another intermediary. Arranged within a day at a much sharper premium.
Conclusion: are you looking for an intermediary who puts its customers first? And who does what he promises? Then DO NOT go to Kendall Mason. :(
Bad experience with correcting errors. That does not happen.
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