Map
Detailed Information
- Place Types Insurance agency
- Address Kennedyplein 300, 5611 ZV Eindhoven, Netherlands
- Coordinate 51.444504,5.481274
- Website https://www.vgz.nl/
- Rating 3
- Compound Code CFVJ+RG Eindhoven, Netherlands
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
The worst support ever. Was able to speak with support after 20 min of hanging on the phone, after was told that for information I need to go to website, they do not have it. Second time when I called them I also was not able to get answers
The worst insurance company,,very very bad service, as an insurance company, they only want to earn money from their clients, they don't pay money for emergency treatment fee because they say your emergency fee is a kind of non-emergency. I don't believe they are care about patient's health. This company should be closed immediately.
Be aware, this is the type of company that will place important conditions in a small font at the bottom of the page. Read carefully everything, before applying for their service.
Honestly, if a company makes such tricks, as hiding important information that can make you think about getting their service, it's kind of a scam. The customer service is really rude if you are calling about getting money back. Even they are sharing information between each other, that everyone knows, that you are calling about reimbursement, and they can tell, that my colleague already explained to you everything.
It is a total disappointment. I have questions about the legality of some processes in this company. Think twice to apply for their services.
I don't want to give any star to VGZ, yeah, it must be zero star. Too bad, never ever choose VGZ!!! I had surgery abroad, and of course it was emergency, it must be covered, but my reimbursement was rejected several times, even I supported by a letter from my huisarts. To conclude, it was too too bad!! I will of course change insurance company to another one!! I have communication history, please see below:
null (6/7/2019, 10:46:26 AM): could you please make an appointment for us to visit your company? I do learned the policy in your website, it should be covered in this case. And it's much more cheaper than in the Netherlands. I also have to get follow up treatment in the Netherlands now
null (6/7/2019, 10:47:02 AM): I can not understand, thank you very much
null (6/7/2019, 10:48:23 AM): I feel disappointment
null (6/7/2019, 10:48:39 AM): Thank you very much
Gesprek met VGZ (6/7/2019, 10:48:52 AM): I can totally imaginge.
Gesprek met VGZ (6/7/2019, 10:48:57 AM): It can be covered
Gesprek met VGZ (6/7/2019, 10:49:24 AM): But it will be some more bureaucracy. If sorry for that.
What the hell it is ???
VGZ Offices only, no customer service. Polite, but they can only give a number to call for questions. no other help.
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