Rent A Star Faro

Hi! I have had a very good experience with this firm, from the moment I landed till I arrived home. All went smooth, quick to pick me up and drop me back, no queues, no pressures to get insurance or scratches. Helpfull and nice. I had the impression of treating with a genuine family run business which take care of you, focused on giving a good service at a good price. They helped me to pay Portugal's motoroway free barrier toll. As per other comments, remember to bring a credit card and not a debit card with enough funds (I think around 1300 eur).

Be very careful. these guys just add on fees that are not listed on the booking. The hours on their forms show they are open to 7pm monday to friday. We booked through opodo and advised we would arrive at 8.25pm. Upon arrival we were told to look for a greenbus area in the car park. there isn't one and we spent over an hour looking for them. (they are based away from the airport) when the driver arrived to collect us now after 9pm he informed us that we would need to pay an additional 45Euros as it was out of hours to collect the car. We paid less than that for the 3 days hire. Left with no choice we had to pay. we were then told we would need to pay toll money, cleaning of the car money, 1300 euros deposit which is returned when you deliver the car back. The customer service guy, Jose was rude and complained that he had been working 12 hours so either pay or cancel he didnt care. His manager om the phone was equally un-sympathetic. when delivering the car back - we were told the they will be open, but nowhere does it say what the hours are, the forms they give have out of date information, resulting in then having an opportunity to charge you extra. Be careful with these!!

We enjoyed the great service and our nice rental car from rent a star and do highly recommend it. We were picked up at the airport when arriving and brought to the train station when returning the car. Communication was always easy and the employees are very friendly. Obrigada :)

Very friendly service, great prices and great cars! We will definitely use again :)

Perfect service, perfect price, couldn’t ask for a better car rental experience than with the kind guys from Rent A Star. We will surely be back once we return to the beautiful Algarve. Special thanks to Jose and André!