Auto Rent Algarve - Faro Airport

My Car broke down in the middle of nowhere in the middle of the night (it was my fault I put the wrong fuel in the car because of a misunderstanding (diesel is Gasolé and Petrol is Gasoliná), we we're way past Lisbon so I called the 24h customer service and the guy send a taxi and the car assistance, although auto rent is just an Algarve company. The taxi brought us to a near hotel were we slept one night for free and the car assistance brought the car back to Faro. So the next day we got a new car for the rest of our holidays. Unfortunately that type of repairs are not included in the insurance but when I brought the car back they just charged the repair for the first car and gave me my deposit back so we didn't had to pay the Hotel nor the Taxi. In another country or another rental company it would have cost thousands of euros just for cleaning the filter. So I'm very happy with Auto Rent. Shout-out to Eduardo!

We have been renting a car with this company for quite some years now. Always friendly employees and good rental cars. No complaints whatsoever. Top!

5 star company! Good Serbians normal prices!

In the attendance the employee did not look closely the car, only informed that the car was new. He only jotted down two scratches and did not lower down to check the lower parts of the vehicle, and did not open and checked the trunk to check the car's spare parts and spare tire. Something I did not pay attention to being tired right after a plane trip. Upon return, another clerk was very rude ... he checked everything in detail and went down and identified a scratch on the inferior part of the front bumper by saying immediately that I did it without any proof. I do not think it fair to charge for scratches in rented cars, because I always rent cars and they all have scratches that are never fixed. Other more honest and serious rental companies do not charge for small scratches. Larger damage such as a dent or a broken part is a different matter, but small scratches are something irrelevant, since they do not need immediate repair and are never repaired by the car rental companies and do not cause further damage. Therefore charging more than 130 euros for a risk is totally unfair, dishonest and disproportionate. Reservation No. 168480/1 - 31/05/2019 until 07/06/2019

Super!!!!!!!