NAU Palácio do Governador

Room was extremely noisy, as the hotel location is in front of a busy road and tram and train tracks - and was surprised that for a 5* hotel many of the windows were not even double glazing! Was given a voucher for a bottle of wine to be spent in the restaurant - which was closed! Very disappointed overall for what was meant to be a superior experience.

Great spa and service. Very friendly and helpfull staff. Very clean and beautifull room (suite). Great breakfast

The first night spent there was a problem with the ceiling outside the room, water was coming out of it, they fixed it by the end of the night. One of the people we came with, their room had a bad smell coming from the shower and they didn’t get it fixed until the last night we were there. Other than that the time was good. They have nice drinks and food at the bar and the breakfast buffet was excellent. Overall the staff was very kind and generous.

My family and I were blown away by the atmosphere and the service. Upon check in we received a tour of the hotel and the history of the building. The servers were excellent and our every need was attended to immediately. My daughter wasn't feeling well and the kitchen made her some chicken soup off menu. We ate in the restuarant and oh my goodness! It was I think the best supper I have ever had. I don't think I can put into words how wonderful this hotel is. I would HIGHLY HIGHLY recommend the Palácio do Governador.

Five Star accommodation which lives up to its rating. A quality hotel which is customer focused and has great staff. The location is peaceful and picturesque, with easy access to Lisbon. Highly recommended