Zitauto - Car Rentals/ without Driver, Ltd.

Awful! Do not even consider using them. They are dishonest and will use any trick to rinse you of your money. Had used them for 2yrs previously with no issues but can only assume they are under new ownership as the service stunk this time! We didn't spot the most minuscule scratch in the bumper on pickup. €250 in their pocket with them freely admitting they wouldn't fix the issue and this was a normal business expense for them. A slow puncture appeared after a few days and required repeated topping up at petrol stations. This was our problem apparently... Unfortunately, we left the car documents in the apartment. Still had family members there so could return them the following day for us. They said no rush so was agreed to be returned 11 days later when they were visiting the airport. Gave me written confirmation they would refund the €130 charge when this was done. Documents were returned and my elderly mother was confronted with an aggressive member of staff who point blank refused to issue the refund. Seriously, for the sake of a few quid you don't want to deal with cowboys like this. Take your money elsewhere and use one of the many other car rental options at Faro. Good luck

The best car hire company. Best price, good email communication, no fussing when you arrive to pick up your car. No queues and no extra charges, no deposit required. Everything goes so easy. I highly recommend this company.

Very disappointed. Arrived around 8.30pm with two small children (3 and 4), found the van and filled out the paperwork. The car was delivered quickly, but the car seats I had paid for were not fitted, just loose on the back seat. Had to try and fit them in a dark car park (it was November) which was quite difficult, but when I tried to fit my children in, the seats were not secure and I couldn't strap them in. The employee at Zitauto was unhelpful and quite rude. I eventually worked out, using the torch on my phone, that both of the seats were broken, so had to remove my children, remove the seats and wait for new ones. When they arrived, I once again I had to fit them in a dark car park, so it was nearly an hour before I could leave for my hotel. On the plus side the car was fine and the woman who was there when I returned the car was great. I'll be using a different company next time we visit.

Best car hire company, I have ever used.

Great service! No hassle like other big car rental companies, efficient collection and drop-off. Would recommend with great confidence!