Map
Detailed Information
- Place Types Car rental
- Address Figo Maduro, R. 1º de Maio 9, 2685-388 Loures, Portugal
- Coordinate 38.786546,-9.130903
- Website http://www.turisprime.com/
- Rating 3.2
- Compound Code QVP9+JJ Loures, Portugal
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
They have stole 360€ from our bag that we forgot at the back of our car and never responded to us on the phone until we called the headquarter !!!!!
DO NOT BOOK THERE!!!!!!!!!!!!
This company does not treat foreigners well. If you don't speak Portuguese they will make life very difficult for you.
NOTE their emergency line does not speak English. You have no protection with this scam company
Don't trust them. THEIR CARS BREAK DOWN it happens all the time and to a few people I know AMD THEY DONT BRING YOU A REPLACEMENT they just leave you haha
The counter help lady and shuttle driver were very nice and tried to help. That earns the one star. The rest of experience was terrible. We booked a car specifically for a one-way drive from our entry airport of Lisbon to our home near Porto. Turisprime informed us that they were adding a €125 charge for the one way drop-off, though we explicitly chose that, paid some extra for it and had it in writing in our booking. The charge nearly tripled the cost of the one way rental. They blamed it on the booking agent, but when they got the booking agent on the line she said no, their contract with Turisprime was clear and the charge was improper. Bottom line -- Turisprime said we could pay the extra and try to get it back from our booking agency. We chose to go to a different rental agency and in fifteen minutes we were on the road. This time with no one-way surcharge. Total waste of time, terrible support of a written contract and a horrible way to behave towards a customer. We'll never be back or recommend Turisprime.
Car rented through rentalcars. Everything went well both during reception and returning the car, it had extra insurance so there were no remarks (I don't know if it's the same when you don't have it). Big plus for explaining every important rules appendixes thoroughly, so you can avoid extra charges.
The only issue was that the car was class lower than booked, but might be rentalcars mistake.
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