Europcar Praia da Rocha

We rented two bikes for a day. Super service. Good bikes. But Netherland is a better country to take the bike out ( flat and easy to do :-) )

Very nice customer service. Fast to deliver your car

Nice new branch in the centre of Portimao, very limited parking, friendly, relaxed service. Car was older, but expected at a down town branch, however was very dirty on the outside, and inside the windscreen was terrible, another annoying point which seems to be getting more common in Portugal is using only water in the windscreen washers, cost cutting at best. On return parked the car across from the branch, staff member made me move the car literally 500meters into a hotel drop off, where coaches were trying to park, wasn’t very professional. Would use again, but need to focus a bit more on the finer points of rental.

The staff was great. First time I have seen a DOWNGRADE. I have booked online a SUV “new car”, however I got a truck, like a delivery car, the worst car I have ever drive. Expensive and poor service quality.

Very disappointing company. I rented the car and they took my deposit and they never returned it back into my account. They say the deposit is usually returned into 10 days, but it s been 1 month since then and no trace of my money.