Thrifty Car Rental (Aeroporto de Porto)

So far, The best experience I had with a car rental company. Prepared staff. Simple and luxury cars. They came with a really good offer to me for an Abarth 124 Spider. 100% recommended.

Tried to upgrade me for additional cost and sell me the GPS. When refused, I got the "upgrade" for free, as they run out of the cars in the class I ordered. I found it very dishonest to first try to make money on me, and then to make me feel like I am special by giving me better car (with GPS) free of charge. I guess they try first, and if it doesn't work, then you get a special treatment. The car I was upgraded to had about 10 visual defects around it, 15k km done, but the gear stick was shaking and making noises. The guy talk it up as if I was getting a Lambo, where in fact I asked for Ford Focus, and I was given Renault Megane (GT line). Some would even say I got a downgrade in this case... Car return was quick and no problem. Free company van takes you from and to the terminal. It's minutes drive though so not bad.

The person who took care of me wanted me to reserve another vehicle for 90 euros (one day) while I had reserved mine 25 euros on the internet. Because the deposit of 1500 euros did not pass on my credit card. Instead of offering to pay 23 euros for the insurance which includes a much smaller deposit. Fortunately I thought about it at the last moment. This is unprofessional of her. She just wanted me to pay the maximum. A little disappointed.

Requested more than 3,000 euros deposit ... Asked more than 3,000 euros for a compact cart deposit, if the credit card does not cover it, they oblige you to take out an insurance that costs almost as much as the rental per day. The car was dirty, all dented and smaller than I expected. AVOID!

É com muita tristeza que constato um abuso de poder e de informação por parte dos trabalhadores da THRIFTY! Pela primeira vez alugamos um carro para as nossas ferias na THRIFTY! A pessoa que nos recebeu propos um seguro a 16€ por dia o que faria um total de 144,00€ para 9 dias no qual aceitamos com a consciência tranquila de que estavamos a ser bem atendidos! Agora com a factura posso aperceber me que os vossos funcionários aproveitam da boa consciência dos clientes para tirar proveito da situação. Foi-nos facturado um tal seguro para os vidros/pneus e chegada de fora de horas coisas que nao precisávamos, pois o aluguer era ate as 5:00 da manha do dia 10 de marco e no qual o mesmo foi deixado antes das tais 5:00 da manha  e como nos foi pedido as chaves na caixa "amarela". Para nao falar que o seguro do carro tinha acabado o dia em que alugamos , pelo menosna vinheta que estava no carro. É com muita pena minha que deixo o meu descontentamento sobre esta situação, nao recomendo pois nao sao honestos. Muito cuidado com o que vao assinar. Foi a 1 e ultima vez!