Sixt rent a car

Brand-new, modern cars for reasonable prices. Efficient and helpful staff. We trust no one but Sixt and weren't disappointed. Please note: The location is not as in google maps wrongfully located. You have to go to the Luna Solaqua Hotel lobby!

I have rented with Sixt in the UK and Germany and the service has always been good. This time sadly it was a bit of a disaster. Firstly the directions on Google were wrong sending me to a different hotel and adding a lot of unnecessary time to my journey. I was told by the representative that I should have checked their website. Surely they should update the business listing. Furthermore none of my business credit or debit cards were accepted and they were not able to give me an invoice, only to tell me they would forward it to me. I had to chase and chase for the invoice, and now over a week later was sent an invoice with the incorrect tax number. I am still waiting for a reply. The actual car was nice, although I had to add the AdBlue (Diesel exhaust fluid), and did make a strange noise when braking. Still waiting for the correct invoice

Good service, Nice and clean cars. But be careful : - The address given by the GPS is not really exact : When you arrive on Rua do Mediterraneo, you have to go straight at the end of the street and yo uwill find a Sixt Stand inside the Luna Solaqua hotel - Second point the stand is closed on Saturday and Sunday, so if you want to return your car on one of these days you will have to let the keys at the hotel reception (detail that was not mentionned by the employee that gave me the car on Friday for a return on Saturday morning).

SIXT DESK INSIDE HOTEL LUNA SOLAQUA!! walk to the far end of the street.

I rented a car one week ago at the airport and the guy from the agency in Albufeira told me that returning the car there would be free of charge. Then I saw that Sixt charged me 16€ extra for returning the car there...either Sixt messed up or the agency. In any case I was really mad and I have the feeling of being ripped off by very dishonest people.