Europcar - 2eme agence

We purchased the medium insurance plan online. When we arrived there. The staff told us that we can get the premium plan free of charge as we were over 25 years of age. I specifically asked if there was any cost and she said no.2 weeks later, we find out we have been billed for this and when we call, they are not willing to do anything. Do not go with these thieves!

Worst available option at this airport. A minor flaw in the paintwork that was already there from the start but waved as irrelevant was charged at nearly 400 euro upon return. This agent is to be avoided at all costs for being just a rude ripoff

A car imposed as a so-called upgrade and on return the agent goes directly under the sill to show us a damage that we had not seen at the start of the rental inventory because invisible standing. Basically he knew the damage and hid it from us. Invoice 1200 €. Run away from this agency. For info fiat tipo break white.

The pickup was quick and smooth (there were 5 opened counters), there was no attempt to turn another insurance. The booked car was clean and in good condition. The vehicle delivery went just as fast and uncomplicated short all around view speedometer and fuel level control and that was it.

It has a lot of hidden additional costs, too bad, because the location and the staff meet my expectations.