Chalet Aïn Drahem Cherif

This is the story of a cottage with a lot of potential but is infested with mice. It is also the story of an open fireplace craft but with a very unpleasant smell of soot that invades the cottage and clothing. Finally, it is the story of an owner who at first seems professional but who ultimately has the sole prism of existence and motivation money forgetting the primary purpose of what it is to propose to know a rental service with all the service and hygiene standards that go with it. In short, this is my poor experience @ Les Chaumières de Ain Draham. After a night on the spot we realized that we were not alone since our real guests were three small rodents (their faeces were on the sofas and moved freely around the house). I call the owner to say that we will unfortunately leave the place and she offered to pay me back the second night (I appreciated the gesture but personally and in its place I will have refunded the entire stay given reasons that are just inadmissible in a place dedicated to renting). The icing on the cake, I relaunch 5j after because I have not received the transfer and to my surprise the speech has changed and the refund is no longer relative to the second night but in proportion to the time we spent in the house after my phone call knowing that we had to pack the 3 couples (with two children 5 years for the first and 7 months for the second: I let you imagine the expedition.There was also a person who was doing peritoneal dialysis: the insiders will have an idea about the equipment that goes with it and that also had to be put away). The project at the base is an excellent initiative but obviously people who embark on this kind of adventure tend to forget that hygiene conditions and customer service should be the cornerstone of the project and if ever there is a failure with customers, we must try to catch up and do not try to scratch under #BalanceTaMouse # thatched cottages #aindrahem #moor #sale #insalubre

It is a luxury room