Akvatekh

They gave the wedding dress for cleaning (in the branch in Novy Privoz), there was a dusty hem after a walk around the city. There were no stains or any other contamination. The dress was waited for 10 days. Already at home they found out that they gave us a wrinkled dress! Although it was specifically specified that it needed to be stroked / steamed, since a wedding photo session was planned. Since they were taken in the evening before the day of the photo session, and it turned out in the morning, there was no time to carry it back. I had to iron at home with an iron. At the same time, the dress was not completely cleaned! There are some dirty lint all over the hem. Of course, the dry cleaning employee did not warn that the dress was not ironed and that it could not be completely cleaned. It's good that on this day we had a photo session, not a wedding celebration. The cost of such a "dry cleaning" cost more than 1000 UAH. This amount includes washing the dress in a washing machine (they could also wash it at home), a disdainful attitude and a spoiled mood before the wedding photo shoot

Horror. I handed over my leather jacket for painting. We painted for two months, spoiled it, so the jackets look much better on second-hand. The jacket cost 5000 UAH. returned only 500 UAH. they kept the jacket for themselves. Do not contact this company.

Do not give things to this dry cleaner !! They will do it for a long time, they will not complete it, then they will get rude and say that they cannot fulfill I gave away the autumn jacket, small specks of dirt and it needed to be fluffed up a little, which I indicated in the order receipt, paid for. Further, I waited a week, since I was told that an SMS would come about what could be picked up. There was no SMS, she called herself, and answered with a complaint that she could have gone and picked up everything at the department (how would I know). Further, I examined the jacket, it was not fluffed up, the filler strayed even more. I wait again for 5 days, I call, they are rude again, they say that they have not started doing it yet and that they cannot do the work at all, it is difficult, the jacket will not be fluffed. When asked why then they took money from me and did not warn me about it, they said you want to go complain about the one who took my jacket. In general, it is not clear who to whom and where to complain, only boors.

I handed over the curtains for cleaning - they call and say: "Your curtains have fallen into disrepair after cleaning," spread out ", the long stay in the sun is to blame for everything." Why they re "crawled" in my hands, and on the contrary looked more than strong, but this happened after cleaning them with incomprehensible chemistry - they did not deign to answer. I add information about the order number: 017985 from 09/21/2020, Italian boulevard 15

I advise you not to handle carpets. Not only is it expensive and longer than promised, black fine crumbs - dust - are also falling from the carpets. The feeling that they just walked over them with a light vacuum cleaner. Besides, the receptionist with the short hair was naughty. She, you have seen, carries these carpets all day because of people like me. Let the work change. No more foot there.