Хімчистка Фрау Берта

Good dry cleaning. Friendly staff will advise on the result of the wash. Things always look good as expected.

The service is terrible, I needed to clarify the information and I was immediately rude. I do not advise anyone!

I handed over a down jacket with stains from car oil, before going to dry cleaning, I washed twice at home, but to no avail, the woman at the reception did not give any guarantees, but fortunately they saved my down. Thank them very much.

If I could bet 0 !!! The response will be long, but detailed and truthful. He brought to the dry cleaner on August 10 2 jackets made of linen. After storing them in a suitcase for a long time, they messed up and had to be ironed, and I was advised to clean them so that there would be no residue in the folds, ok I agreed. Told to take away all the 16th numbers. On August 12, I brought another suit and shirt (She had to remove the stains). There were some white spots on the trousers and I wanted them to be washed, but the woman in the dry-cleaner, looking at the spots, without unnecessary thought, rubbed her brunette about her brunette !!! And if it all smeared ??? Professionalism can be seen immediately ... The spots on the pants disappeared from friction and agreed that the suit was only ironed. They agreed to take away all things (suit, shirt, 2 jackets) on August 18th. Attention finale !!! I was late and came not on the 18th, but on the 21st (3 days later). Only the ironed suit and shirt were ready. When asked why the rest of me was not ready to reproach me, you said, "What if they were ready if our machine broke down?" That is, they did not even think to call and say that the work is delayed for a certain period. OK! It happens! Although it was annoying. I asked what discount they would make for the delay and in response I heard a cry "what discount ??? You have not paid anything yet !!!" I didn't pay because I was asked if I wanted to give money right away or after work. When I started to look at everything in order with the ready things, I noticed that there were stains on the shirt. The dialogue was as follows: - The woman in the shirt stains have not disappeared. - ... The old spots ... are hard to get out. - That's why I brought them to you in the dry-cleaner, paid for you to take them out. - Well ... it happens. - If it happens, return the money. For some reason the woman looked very displeased at me, but returned 120 UAH. After that, they refused to clean other things and returned them. After that, I took my linen jackets to the dry-cleaner at Olzhich 6, the review about them is also no better

Advice to the owner - replace the staff, service at zero !!! For the prices I can not say, did not compare. The quality of work on 4k.