Ideal True Value Lumber

Great costumer service. They greeted me as I came in and asked me if they could help me with anything. They provide military discounts as well as contractor discounts. I also found out that they have a lot of services like mixing paint or cutting glass.

Staff was very helpful. Not a ton of stock but they do have some different items you can rent as well. Also quite creatine on how to transport wood that doesn't fit the back of the truck.

I ordered, nothing came, I called and left message, I emailed again. Got a response that my item was on back order but would be in on the 25th of the month. I emailed on the 25th ... nothing. I emailed a different branch of true value, just to talk to someone. That branch had really quick and friendly customer service, but said they couldn’t do anything for me because it was an online order. I just got an email from the online store - they cancelled my order without advising or notifying me. I’m done with this store - online or otherwise.

Nice people... Very helpful.

I wish I had read the reviews and avoided placing an online order. The items were listed as in stock, it's been two weeks and they still haven't shipped. I emailed nearly a week ago inquiring about a tracking number and was given the run around. It sounds like some one in the Denver, CO warehouse will get to my order when ever they feel like it. Very disappointed...