Division Do it Best Hardware

I love local neighborhood stores. Had help from the actual owner to find some products that I needed. Checkout was courteous and efficient. Thank you Best.nnAlso shout out for Star Hair Salon. An always excellent haircut there is the reason I am in the neighborhood to begin with, and has generated business for Artifact, as well.

Very kind and helpful staff. Called ahead to see if they had something specific and they held it at the register since it was the last one. They also cut a piece of wood in half for me which saved me a headache. Good prices too. Definitely my new go-to hardware store!

Do it Best Hardware on Division failed me, my partner, and every other patron today. Not only are they not enforcing the city wide mandate to wear a face covering and provide 6 ft of space in their store, they also stood by after a complaint of verbal assault from a customer with an employee witness.nnShame on you Do it Best! You no longer have my support. Be assured that I will tell my partner’s story to my community and be assured my community is active and stands for social justice.

I have been coming here for about 10 years and it's about time I leave a review. These guys and gals have consistently been fantastic in all those years. I'm actually pretty surprised at the consistency. I always have lots of questions around the products I'm buying and what I'm going to use these for and they are very knowledgeable and always willing to help. And there's always staff available, versus going to giant hardware stores where you can't find staff to help.nHere they are also relaxed. It really feels like the kind of community hardware store that you would walk into 40 years ago. A great feel.nTo give an example of the service, I bought some plywood from a lumber store the other day and I don't have a circular saw to cut it to what I need for this small project and it's not worth buying a saw just for this one project. I called multiple lumber stores to ask him if they could cut the plywood down a few inches. They all said they couldn't cut wood for liability reasons.nFinally fed up, I came to the hardware store to finally look at buying a saw. When Rick heard that I only needed to do two cuts he said to just bring in the plywood and he would cut it for me. That's service! And that's how it used to be.nI have had this experience with all the staff and the older staff have tons of knowledge that has really helped me out in numerous projects. I highly recommend buying local and doing business here.

I've been to a lot of hardware stores and this one has some of the most knowledgeable and helpful staff I've ever come across. I was in there today to get a new handle for a pitchfork and they ground and tapped out the pins from the old broken handle for me, all I did was ask how to go about removing them. You won't get that kind of service at home depot or other big box hardware stores that are basically glorified Wal marts. The selection is great too for a relatively small and easy to browse space.nnI see a lot of complaints about the hours and being closed on Sundays, but I think when stores close on the early side and have days off you end up with happier, friendlier, and thus more helpful staff.