Map
Detailed Information
- Place Types Hardware store
- Address 1100 SE Grand Ave, Portland, OR 97214, USA
- Coordinate 45.5149055,-122.6602627
- Website https://www.rejuvenation.com/stores/en/portland
- Rating 3.8
- Compound Code G87Q+XV Portland, OR, USA
Photos
Reviews
Love the attention to detail and to their unique offerings. Back in 1997 we purchased an Art Deco Lotus Isle 5-arm rich gilt/nickel chandelier for the dining room in our new house. Still beautiful and getting compliments.
Ordered a light fixture, the light fixture was missing a ground wire, was told it should have three wires and to return the fixture, received the replacement 7 weeks later and once again the fixture came with only two wires. If your going to charge a premium price for a simple metal light fixture it should have premium service. Every other light fixture in my home has three wires. Never sent a tracking number and very hard to track an order. Told I could not return the product even though the customer service representative told me it should have three wires.
Oh no it's the shipper's lies about not wanting to actually deliver so they can make more money shipping it back, oh no it the buyer's fault for not getting a delivery that was never delivered or getting a nonexistent message from the shipper, oh no it the seller's fault for failing to get a decent shipper in a corrupt shipping business. IF YOU CANNOT GUARANTEE A TIMELY SHIPPING OF ITEMS TO CERTAIN ZIP CODES THEN STOP PEDDLING YOUR PRODUCTS TO US. And please everyone, poor service is not all about Covid-19. ****** We ended up cancelling the order 2.5 months after the order. Good luck!
I've been going to Rejuvenation for years and remember it as a neat mix of antiques (doors, cabinets, bath tubs, lighting and accessories, mouldings/casings/baseboards, whatever you needed) and high quality reproduction lighting and hardware. I have one distinct memory as a small child of an employee giving me a glass crystal off of a chandelier that he was restoring on the third floor.nnWe visited yesterday and all the character that made Rejuvenation special is gone. No more bathroom fixtures or big claw foot rubs waiting for restoration in the parking lot. No more antiques lined up in the outer storage bays or vintage doors neatly catalogued on the first floor. No more true vintage lighting and hardware to peruse. All that's available is Rejuvenation's brand of reproduction items, either their own or overpriced from other sellers like Nostalgic Warehouse. The second and third floors are now corporate offices and a pert sign announces that access to non-employees is forbidden.nnI realize that Rejuvenation was bought out some years ago and the parent company has slowly been shifting their focus and presentation, but it saddens me to see such a Portland institution lose its soul.
This review is specific to the Hart Modular Walnut 5-shelf Triple Shelving Unit. I want to know if there is someone else out there like me who has been waiting for this piece of furniture to ship from this company for 3 months, and just now found out that the new delivery date has been delayed by another 3 months. I find this unacceptable and unprofessional. If you cannot manage your supply chain to this degree, you should not be selling parts that will keep delaying such as this or simply issue a refund or better address the customer. When I placed the order, everything on the website suggested that this piece would be shipping in 2-4wks. This is a serious case of customer dissatisfaction and would likely not be taking my business here again.
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