Mudd's Quality Plumbing & Excavation

I purchased a new washer, but the appliance company was not able to unhook the old hose from the wall. Then when they attached the old hose to the new washer, the hose started leaking, and they told me I would have to call a plumber. Mudd Plumbing took my call, and kept in touch throughout the day and got to me later that same day. Pete was very helpful and got me going along with some helpful advice for the future!

We contacted numerous plumbers and Pete was only one available that services our area. He offered same services for a much lower price. He had all drains clear within an hourud83dude0b thank goodness.

Well let me put it to you gently Mr Mudd. You have to actually get out of it can and off the phone to do the work! Just saying

We had a sewage back up and called Pete after Mr Quick quoted us very high to have a clean out put in. Pete and one other gentlemen were much cheaper. Pete however was local to our area and appeared to know the neighborhood and area. He promised to get us functional that night (Monday) and that the clean out would be installed by Wednesday at the latest. He showed up very late Monday night but we were just happy he finally arrived. After a ton of small talk he likes to talk they got to work. Then talked some more and long story short couldn’t find where the pipe came out. After digging up our plant and trying he decided to come back Tuesday with a backhoe and try again. Tuesday he texting me at 930 that he promised to get us taken care of that day, his son (17) brought his friend (15 or 16) over to dig the whole (no backhoe.) Again a couple hours went by and he couldn’t figure it out at this point Pete showed up shook our hand and said no matter what he promised he would have us done by Wednesday. We had missed work Monday and Tuesday because of plumbing but he said we could go to work Wednesday all work would be outside. I assumed this meant he would be here during the day and we would come home to working plumbing. I explained i left a check to mudds plumbing signed and that my fiancé would put in the amount upon completion. He said i wrote it to wrong i need to make the check to him personally, another red flag, so i said ok I’ll fix it when i get home but i get home late. The account is in my name so I will have to write a new check. When I arrived home at 7pm he still had not arrived I got a text saying sorry we got behind and will be there soon. They did not arrive until 9pm at which point I’m like there’s no way I’m getting this done tonight as promised. We are typically in bed by 1030. Two hours later and he needs in our crawl space to find this pipe he’s now been looking for for 3 days. Long and behold he has been digging in the wrong spot for 3 days. Once he figured out its location he dug there, found the pipe and said he gave us release enough to shower and would be back Saturday to finish the job. By this time it is almost 2 a.m. and I am asleep he told my fiancé he needed a check for half of the jobs cost and would need the other half upon completion. Which cost was now double the original quote. We both woke up late because of being exhausted and slept through our alarm. Already running late we thought well at least we can get in a quick shower. But alas the shower backed up immediately all over again. This has been one big disaster. After reading reviews where people went through similar things and Pete never returned to finish the job we put a stop payment on the check to be safe, consulted a lawyer, and told Pete he was no longer welcome on our property.nnWe had a different more reputable plumbing company come out. Sure Pete can probably snake a drain but to hire him for anything more than basic plumbing be ready for a disaster of empty promises and a job that never gets completed. Pete also told us nothing in our house was up to code and eventually he recommends replumbing the whole house.nnFurthermore Roto rooter came out and was able to give us relief within an hour of being at the property. They too checked our plumbing and said that there was a dip but everything is done properly and up to code, they did recommend because the pipe that is dipping to be replaced but this was optional and something we could do later on. However upon inspection of the work Pete did he would have to replace the joint and fix some other issues that were caused by Pete. So Pete not only caused us to wait too long for relief, he never did the job he came for and caused damage. I would not recommend Pete to anyone.

We found out last night that our bladder was rusted thru in the well house. I was in need of a plumber and called Mudds because it was after hours and he said he could be out within the hour. It took till 11pm to get it fixed. We thought for sure we would be paying a huge bill...but it was very reasonable and we will definitely use him again when we need a plumber