Salon 554

My hair was done just as I requested !!

Ellie Starr- it’s all right there in her name! She’s a star and makes you feel like one too!nnShe is incredibly sweet, she really listens to what you want and helps you achieve it. She is informative not only about the steps to take with your hair, but what would work best with your hair type. She doesn’t try to push what she thinks on you and she doesn’t try to up sell you on anything that isn’t necessary. She is genuine and really gets to know you.nnIf you’re looking for an amazing hair stylist who isn’t just putting on airs and really knows her stuff, I highly recommend Ellie. She’s fabulous!

Brittany did my hair. She was amazing!!!! I had the oil spill color added and she did better than the photo I used as the example. She was super patient with my extremely long hair. I definitely suggest if you are looking for an all around amazing stylist give her a call!!!

Went in for a consultation, learned some things about my hair, enjoyed the knowledge of Ellie and had a clear idea of how we are moving forward with my hair. They even showed me the cost up front. So i was able to agree with full knowledge.

Absolutely incredible group of people that work here! Let me share my experience...It's important to know first I have very very long hair and also The stylist I saw the first time does not work there anymore!! I'm only sharing the bad because it emphasizes the good so much more. She attempted and said she was capable of what i wanted but clearly wasnt...It was not even close to what I wanted, it was the wrong color, it was patchy color, fully unfinished job. It was rushed through and corners cut. I left feeling miserable and crying...my fiance paid good money for it as a birthday present to me and it was worse then when I went in. I received a call the next day from the salon wanting to check in, I debated if should call back or just ignore. I sent an email explaining what had happened and let me say this... The salon owner and employees took hold of it immediately and made it more then right! I didn't want actions of 1 to determine my view on the entire place. They called me and got me in asap to fix it, they listened, asked questions and understood that a woman's hair is such an important part of us. They took pride in their salon and showing what they really are about. First of all Katie is a magician with color, talented, precise and she made sure to really understand what I wanted and she did a perfect job! Teamwork from Jean, they worked great together, communicated and both made sure I was taken care of! Another person style it, the owner came directly to me and apologized but also showed true care and compassion for everything. Deb the receptionist had great communication with me through everything. I walked out of there with the hair I've wanted for 5 years and noone could ever do it... Salon 554 did it perfectly!! I will recommend every person here, I will be back. They are professional, kind, caring, passionate and genuinely care about you feeling the best you can! The fact that they handled my poor experience so well makes me that much more willing to recommend them because some businesses wouldn't do that, it shows a level of professionalism. I'm so grateful and happy and feel gorgeous again! I'm including pictures of my hair before I went there, another of the poor job done and 3rd the after, showing the incredible job they did on me!