Home Comfort Experts, HVAC, Plumbing, Furnace Repair, UV Lights Fort Wayne IN

I recently had them out to service my AC as it wasn't working correctly. The technician was very pleasant and knowledgeable! He found the issue relatively quickly and was able to replace the part as he had one in his truck. My kids and I didn't have to sleep without AC, thank goodness! This company also installed my brand new Furnace, Water Heater, and AC 8 years ago and this is the FIRST issue I've had, which it was a wear/tear issue. I was so impressed and happy with this last visit that I made sure to sign up for their membership club and it saves me money each year on annual maintenance. Oh yea - and those who answer the phones have always been friendly and helpful!!

Great knowledgeable service guys. Will recommend to any one .

Had a new furnace and central air installed on Friday,. Tim Flora was the type of technician who treated your home as if it was his. What a great job they did. Definitely glad I went with Home Comfort Experts. Thanks Tim!

Only Crew that I could find that truly wanted to see that I had heat and function to get me comfortable on a weekend after hours.nnFirst my furnace after 20 years finally gave up. Josh got me bye with bypassing the problem and hard wiring the blower fan so we had heat.nnI then felt the commitment from Home Comfort to helping the Customer and that same afternoon I signed a contract to install a new Furnace. The Installation Crew came in and had me up and running with new AC and Furnace in a day, thanks Crew for a fine Job well done.

We’ve had several jobs done and initially were very happy with the services provided. However, we had a water tank replaced in our basement, the work lasted for 3 months before our basement flooded due to the connections used to install the tank.nI paid them to come and fix the leak, again, this was after only 3 months of a brand new tank being installed and I was forced to work with my home insurance for repairs.nTheir GM and Plumber came out after the flood and said the flood was not caused by their work. It worked when they did the job and left, it isn't their fault if it only lasts for 3 months. The plumber’s only response to my every question was “negative” you aren’t right. The GM’s stance was he can’t be held liable for what happens after the job is done and they leave.nI also had their GM and Plumber look at my water softener and a sewage return, we spent about 20 minutes with it and they could not determine an issue and stated the sounds my family was hearing is normal. It was not normal.nnAfter my last negative experience I opted to just pay another company to come look at my water softener (Home Comfort installed this in the last year). In less than 5 minutes an apprentice was able to diagnose and fixed the issue same day.nnI am extremely disappointed with my experience with this company. I gave them every opportunity to make my experience right and they chose not to. I initially chose Home Comfort because of all of the positive reviews that other customers leave. It is disappointing that I didn’t have the same experience.