Stanley Steemer

The guy that actually cleaned our couch, was awesome! He was very knowledgeable and got the couch done in no time! However, whoever set up the “appointment” and all that was ridiculous! I set up an appointment online for Friday and someone called and said they were “too busy” which okay, fine. That’s understandable. But he said he could do it Monday. I told him it would have to be after 3pm. He told me there was not anything available after 3pm so it would not work. So I told him I would have to call him back to see if my husband could move things around at work. Well little did we know, he went ahead and scheduled the appointment. So we were not even home when the young man got here. My husband had to speak through our camera system to tell him he would run home. The young boy was confused and should not have been put in that situation when we did not even have an appointment that we knew about. Especially when I told the guy we both would be at work until AFTER 3PM! Thankfully my husband was able to take a quick break from work. But it was ridiculous. I told the guy on the phone it was a sectional. He put it down as a couch. It ended up costing me $220 to clean a small sectional. I will never use Stanley steamer again. I will be going with a company that knows how to schedule and correctly quote customers. The young guy that actually did the cleaning was really awesome and polite. Which was the only positive about it!

The two gentlemen that came to clean my carpets explained everything and helped me to make sure I was getting the best deal, and the most for my money. I am grateful for their excellent customer service. Their positivity also made my day.

Very friendly and quality work. Carpets look great again. They called 40 min before arrival and was on time. These 2 guys did great

Very quick and efficient, I had some spots in my carpet I couldn’t do anything with and they got them out no problem, very friendly and professional staff. 5 stars will use again

Man oh man. To clean an original carpet in a rental plus my dog having last minute accidents, they are much more than 5 stars. Thanks guys for a job well done. My dog H2 loved u also. Keep on to keep on.