Gabe Mehringer Plumbing, Inc.

The plumber did faulty work, but they will not give me a refund. Your plumber came to replace my dishwasher. I had purchased a new dishwasher, but the plumber said that I have an electrical problem in the wires behind my walls, so I should call an electrician. The plumber took $125 for the service call and left. I called an electrician. The electrician came and checked everything. He said there was no electrical issue, and he called the supervisor at Roto Rooter (Gabe Mehringer) to let them know that this was not an electrical problem and just needed to replace the dishwasher. I had to pay the electrician $100 for the service call due to the incorrect information the plumber had given me. The supervisor at Roto Rooter will not return the $125 that I paid to his plumber, in spite of the fact that this was his plumber's mistake and he had to agree that it was his plumber's mistake after he spoke to the electrician. I can send the owner of this company the electrician's written report. I had to pay the electrician as well, but I only asked for reimbursement for their plumber's charge. I do think this was a very reasonable settlement. I have been a long time customer of Roto Rooter and I have paid them over $1000 for plumbing work, always paying them in full. Yet, they have no regard for their customers and customer satisfaction. They are ungrateful for the business they get, they take your money and run. They don't warranty their work.