Detailed Information
Five Star Electronics LLC
Five Star Electronics LLC
Ken DeChristoforo (06/30/2020)
I have a washer that's under warranty with Home Depot. Randy called me on Tuesday and said that they would be out Thursday. The technician was at my house about 130 and was out in 30 minutes. He said that it would probably be four or five days for the part. Randy called me that Monday and said that they had the part and was at my house at 1200. The technician was done in less than an hour. You can't get service any better than that especially in this day and age. I will definitely use and recommend Five Star for your appliance repairs. It's very hard finding any business that is good or very good in this case
Martin Pacheco (07/21/2020)
Very bad service always canceling appointments, they came about 5 times and never could fix my washer , their name is a joke shuld be one star service , would not recommend to nobody.
Matthew Hernandez (02/03/2020)
These guys are crooks. Pure and simple. Do not bring your stuff here if you ever want to see it again. I brought my TV there for some work under warranty. I was guaranteed that it would be covered. They came to my house and took my very nice and very expensive TV and it has been almost a year now and they can't even find it. They swore to me twice they were bringing back my still broken TV and all the accessories with it and I still don't have it. These guys are crooks and I'm about to report them to APD.
Antonette Armijo (12/21/2019)
Fast and friendly service! Hard to find honest people nowadays! I Was told my tv couldn’t be fixed by another company! Five star fixed it fast and at a reasonable price! I highly recommend!!!!!!
bcdfmccoy (01/22/2020)
Lowe’s told me they were the only service center authorized to work on Samsung ovens in Santa Fe , NM, even though they were located in Albuquerque, NM. I called them and left a message but did not get a return call. I persisted and finally got a hold of “Randy” who told me they do service Santa Fe but only come once a week, on Wednesday. I set up an appointment, but did not get a call the day before as promised telling me the time. On Wednesday, I finally reached Randy who told me after several hours wait that they could not come because the part they ordered was defective. He promised he would get someone here on Saturday, but again never called back to confirm or return my calls. So two days wasted waiting for a serviceman who never showed up. My guess is the no-show had more to do with the drive here from their shop, which he said several time was a problem for the repairman, exaggerating the time it would take to get here. I got someone local to do the work and was very satisfied. Judging from the many bad reviews for service they get, I think I was lucky not to have them here.