Roby's Plumbing, Inc.

Jason Thompson was a terrific help and provided great customer service. I’m glad he was the service man that came to our home today to replace our well pump. He was knowledgeable, friendly and professional.

Came to my house and did a great job. I had several other quotes and they did the job for a good price. They also did more to fix other issues that would have occurred in the future if I didn't fix. I will defiantly use them the next time.

The company was very responsive and fixed the problem. However, no estimate or even explanation of the problem was provided prior to the work being performed. The result was getting slapped with a $230 bill for something that was covered under warranty. When I called to office to discuss, a manager agreed this was not how they do business and would work with me. Never heard back from them after that.

We have used Roby’s for years (and at three successive homes) – and have only positive experiences to report. The people they have answering their phones are actually knowledgeable about plumbing which is very helpful. We have never had to wait more than a day or two for any plumbing call – and less time as reasonable in an emergency. The rates are always extremely reasonable and their service men are personable and so knowledgeable. We referred them to friends on many occasions over the years – with all good reports back to us. We trust this company and frankly can’t imagine using anyone else.

Told me I didnt have a leak and needed a new water softener, which they sold me. 2 weeks later, no hot water. Came back out and said I had a leak. Leak detection tells me that I had the leak all along and that I didnt need a new water heater.