Crew Carwash

On Sept 21st in the 2pm hour went to use a sweeper when I came out of the wash and blood all over the handle. Tells me the place is not being monitored such as sweepers even with all the staff on site standing around. When I showed the manager Emily her approach ane customer service skills she showed were a disgrace. With my pick 2 for my monthly plan plus $2.00 a day when I sweep is $100 a month. I will be looking into taking my business elsewhere if you do NOT pick up the laziness and customer service.

I must say I was not overly pleased with crew car Wash after it change from Mike's the quality of people aren't exactly the same. Also they started changing a lot of their policies. I recently got a deal for a free month pricing for unlimited wash which I decide to take. headed up the guy gave me the wrong information when I bought it lied to me about the cost. Then when I chose to end it after three months they ended up ending it one month early and I had to fight to get my money back for the month they charge me but wouldn't give me the washers for. I prefer simoniz car Wash because you can get the inside and the outside cleaned off in a hand drive the automobile I would recommend them over the cost of $60 a month for unlimited washes for the same price you can have the inside of car cleaned as well.the corporate office doesn't seem very responsive her care very much about the situation with the customers.employees seem to employer lying to sell products which is not a good policy and any company. And some of them are just uneducated in the product and do not know what they're selling to begin with. They also policy of putting you to close to vehicles if someone in front of you breaks they came back and hit your car and they will do nothing about it I've had this happen once to I usually refuse to go right after a car I will hold my breakdown necessary to make sure there's a gap so I don't have this happen. again I would recommend shopping around you get better bargains with a little better service

DO NOT GO TO THIS CAR WASH. THEY ILLEGALY CHARGE YOUR CARD AFTER ADVERTISING BUY ONE MONTH GET 2 FREE THEN BILL YOIR CARD ONCE A WEEK. WITHOUT PERMISSION. IVE PAID FOR MY MEMBERSHIP 10 TIMES NOW . I AM MAKING A REPORT TO THE BBB AND ATTORNEY GENERALS OFFICE. AFTER I GO UP TO HAGUE RD WHERE THERE MAIN OFFICE IS AND HAVE A LONG TALK WITH THEIR SMART MOUTH MANAGER WHO THINKS HE IS KEEPING MY MONEY AFTER BEING RUDE ON THE PHONE TO MY WIFE. BE RUDE TO HER HUSBAND. FACE TO FACE SEE YOU SOON CUPCAKE

I love my unlimited crew car wash unlimited pass. The only part that displeases me is my fender wells never get clean even after I ask them to and they write it on the windshield. I’ve even gone back through the second time and do same as the 1st in asking the employees to wash my fender wells and they assure me they will take care of it, but that does not happen. Please Crew Car Wash fix this problem, if not for me but for yourself because I want you in our Kokomo community. If you can’t fix the problem I will still use your service but I will prewash my fender wells before I come. Thank you for listening.

Air dryer blew the rear spoiler off of my vehicle. Corporate refuses to repair because of the age of my vehicle. I drive a 2004 Nissan Armada that is in excellent condition. This is a factory part with no prior damage. The part is broken & scratched and cannot be repaired.