Wilson Water & Sewer Services

I bought a house and a condition of the sale was to have the house connected to city sewage. The seller and Wilson Septic came to an agreement. I would have been more meticulous with the details but there are some things that should be common sense. For example, it makes NO SENSE for a company to agree to cut out a section of a driveway required to get to the garage and NOT replace the concrete. It doesn't make sense to take out a fence and NOT put it back. It doesn't make sense for a company to leave its trash in the pile of dirt in a yard the company knows children will be playing in. These are just a few of the things.nnOne of the Wilson brothers visited the house before work began. I discussed with him the concrete driveway issue and he agreed the concrete should be taken care of and it was. For that reason ALONE I have them over a month to make things right. 2 stars. They failed to do so.nnI am indescribably disappointed in the work provided. Currently I have a giant mound consisting of white rock Wilson brought in (no, it wasn't there before), trash, bricks, concrete chunks Wilson broke apart, and old septic piping. My fence was not just taken down but was destroyed by Wilson Septic Service and hasn't been put back up. Concrete blocks lay strewn in my yard where the Bobcat operator repeatedly drove up and down the edge of my driveway damaging the concrete. Their concrete truck damaged the asphalt section of my driveway and despite one employee on site stating it would be cut and replaced it still remains damaged. I had to clean up multiple oil leaks from the company's vehicles.nnThe work was performed in June. The last time I spoke with an employee of Wilson as on 15 June when the aforementioned assurance on the asphalt was discussed. I have called multiple times, left messages, and no one...absolutely NO ONE, has returned my calls.nnI've read some reviews on here and I'm happy for those with positive experiences. I have no personal knowledge or experience in how they are at pumping septic tanks or regularly scheduled maintenance. But for the job they were hired to do here, the experience was beyond unacceptable and by far I would not recommend them. I would, in fact, highly discourage anyone from contacting their services.

These people have no respect for their customers, or their property. My outside internet line was cut or compromised while they were working at my house. Which inconveniences with no internet for 4 days, not to sound millennial but we all depend on internet, and they also ran over my downspout on my rain gutter, and they left trash in my yard. When I call to let them know my dissatisfaction, they try to tell me that it’s not their fault and I will just have to wait for internet provider to fix it. No apology, no concern, no empathy, and no respect from them at all.nThis is a costly service that I’m paying them for, and they need ton1. Have more respectn2. Be more careful in their workn3. Be courteous to their customers that are giving them their paycheck!nI understand mistakes happen, but they need to have some empathy and treat people like human beings! “I’m sorry” goes a long way.

Great experience with this team. We ran into a lot of unforeseen issues when hooking up to city sewer but this company dealt with them efficiently and professionally. Would definitely recommend! Thanks, Brent!

Just like Brad Ray said they don't show up

don't bother calling. you'll end up sitting at home waiting and they won't show up.