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McNeely Owned Inc

1701 E 38th St, Indianapolis, IN 46218, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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McNeely Owned Inc
McNeely Owned Inc
Reviews
David Lal (12/06/2019)
Do not use this company. There plumbers give recommendations and then don't stand by it. They recommended not changing a value then it leaked and refuse to fix for no-charge
Jaime Guinnup (03/18/2020)
Excellent communication and responsive service from owner and technicians. First choice in plumbing!
Judy Wade (08/09/2019)
Fit me in late on a Friday because I had a slow leak. The Tech, Bobby, was literally running back and forth to hurry and shut off water - and replace a complicated refrigerator water line. McNeely has earned my loyalty, for sure!
Kevan Carriger (03/22/2018)
I am the property maintenance supervisor for a local condo Association and the residents that have had to deal with McNeely and their plumbers have made it a point to let me know that they were incredible to work with compared to other plumbers that we've had out in the past. The staff is great at communicating with the residents on every occasion which is a rare quality sometimes in the plumbing, And they will go out of their way to do anything that they can. My own personal experience has shown me that customer service quality at their office is always a pleasure to work with as well
JP Fisher (08/16/2018)
In May of 2014, we installed a 2.5 ton Goodman air conditioning unit. The price was $1,600. We began having issues in August of 2017 with the unit. They changed the compressor twice, the inner coils, and added refrigerant a couple times. As they began guessing on the diagnosis of the problem with our unit and replaced our inner coils for $850. This was the last effort by McNeely to figure out why the unit kept failing. Eventually the bill ballooned to approximately $2,000 for a problem that started out with our compressor failing. The unit has now had three different compressors, a new fan, and electrical components. Once we challenged the bill, McNeely put a lean on our house. Once we obtained legal counsel, we agreed to a set payment and to part ways. Anyone in their right mind would have never agreed to spend $2,000 on a unit we purchased for $1,600. We could have simply replaced the unit for that. As of August 2018, we now have our 4th compressor failing. I change the filter every three months and ensure regular maintenance is completed on the unit. Proceed with caution!
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