Roto-Rooter Plumbing & Water Cleanup

Wow. Roto-Rooter and their crew (specifically Doug) did a great job from start to finish. I had roots in my clay pipes in Broad Ripple and they fixed me right up. I really appreciate their vast knowledge of the many issues I had and how they kept me informed the whole way. Plus I have a 5 year warranty. Happy to have them as a part of my home service team. Thanks, guys!

We had a plumber from Roto-Rooter come to our house because we were having issues with the garbage disposal. When he first came in he was spending a lot of time on one side of our sink before I had to point out that our disposal was on the complete opposite side of the sink. Once he found the disposal and started working he told us the whole disposal needed to be replaced and that it would cost $700+ for him to replace it that day. We decided we wanted to get a second opinion and thank god we did. A plumber from another company came out a few days later and fixed the disposal literally within 15 minutes. Would not recommend this company.

Thanks so much! You came to our rescue quickly and took care of our water heater leak. The technician was skillful, professional and offered me a great deal on full replacement of the water heater and some piping and shut off valves. I know it was a great deal because I had been pricing water heaters already. He was able to get all the work done for me in the same day. I give high praise to the technician and to Roto-Rooter for their quick, efficient, professional and outstanding service!

The 24hr emergency services is a lie. I contacted this company around 8pm on a Saturday and was told someone would be at my home for sure by 11pm. Then I get a call at 10pm informing me no one was able to come out but they can schedule me an appointment for the following day which was Sunday. Completely wasted my time. Time I could have used to contact someone else. This alone let your costumers know that your plumbers aren’t willing to leave their families on the weekend to help another family in need. Also, their night operator asked so many questions when I called to request emergency services that I had to interrupt her just to say ma’am I have an emergency who cares about how I found you. I would not recommend this company if you need anything outside of normal business hours. They are unreliable which I find to be very unprofessional. Take your chances with Acme or another local company in your area. Acme was unable to get someone out, however they did have someone return my call after I spoke with a live operator to assess the situation and talk us through how to shut off the emergency water shut off valve so that we could at least stop the water temporarily. His call back and assistance was greatly helpful and appreciated.

Checked to make sure my gas line wasn't leaking then unclogged my shower drain. Van was great again!