Home United States Indiana Prime Car Wash

Prime Car Wash

8919 S Emerson Ave, Indianapolis, IN 46237, USA

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Detailed Information

Place Types Car wash
Address 8919 S Emerson Ave, Indianapolis, IN 46237, USA
Coordinate 39.6375279,-86.0819787
Website http://www.primecarwash.com/
Rating 3.8
Compound Code JWQ9+26 Indianapolis, IN, USA

Openning hours

Monday 8:00 AM – 7:00 PM
Tuesday 8:00 AM – 7:00 PM
Wednesday 8:00 AM – 7:00 PM
Thursday 8:00 AM – 7:00 PM
Friday 8:00 AM – 7:00 PM
Saturday 8:00 AM – 7:00 PM
Sunday 8:00 AM – 7:00 PM

Photos

Reviews

Hashem Beitvashahi (12/05/2020)

Quality is low. The soap is too thick and doesn't get washed completely from the body and particularly from the windows. The dryer side doesn't remove the water drops from the windows and when the wash is done then I have to use windex to clean the windows take me 10 extra minutes. I wish they fix this issue by either fixing the mechanical side or have someone to wipe the windows for quality service. Prime car wash is doing it. I'm not mad or something I just want to have excellent service. Good luck to you and thank you. By the way back of the car doesn't get washed well.

Andrea W (09/16/2020)

Please be careful with this wash. I had used them for years with my old car and started using with my new car on the monthly plan. I had noticed on my last visit that the wash was much more powerful than normal and had ripped off a part of my car as well and bent the side view mirrors back (something it had never done before). It has also rocked my car back and forth like it never had in the past. I called and spoke to an employee who gave a message to the manager who never called me back. I then called over the next several days and left 4 polite messages. After receiving no call back, I cancelled my membership. I then amazingly received a call back telling me that the manager believed the part had already been broken. This reminded me that it was the right choice to cancel and simply buy the part, which is little over a hundred bucks to replace. With no future business from me my monthly fee would have paid Prime for the part in about 2 1/2 months and the years I would have probably been with them. I do not recommend them as they will refuse any responsibility and will essentially blame you if they damage anything on your car. If you care about your car I would not go here!

Jeremy Hall (11/10/2020)

Took my car in for a 360 today. When it came out of the bay almost nothing on the inside was touched. I asked why they didn't clean the windows or dash and I was told I needed to purchase a detail for those options. I asked for a manager and I was advised he was the manager. So we ran it through again and same result, almost as they didn't care at all. I asked for a refund since they weren't willing to do the job I paid for. He told me that was as good as its going to get for $25. I went ahead and filed a chargeback on my credit card, got my money refunded by them, and I'll never be back.

Chelsea H (11/17/2020)

I was a member for a few months, and then tried to cancel multiple times through email. Because of COVID, I was trying to avoid going in. I never received a response. Today, after another charge, I called. I was informed that I needed to come into the location to cancel. When I explained that I had emailed with no response, and that I wanted to avoid coming inside during the pandemic, a manager made the situation right. Even though it was a bit frustrating, their customer service came through for me. I will still go in the future because they do a great job washing my Jeep!