Donatos Pizza

Great food, been reading nearly weekly for 6 years. There been very few mistakes. All around trustworthy pizza place.

Horrible! I’m done ordering from this location. I would rather eat a frozen pizza!! I received my order and the pizza was old! There’s no way it had been made within a couple hours of delivery. It was cold the cheese looked gross. The sauce was so cold it tasted like it had been refrigerated. The breadsticks were horrible and completely under cooked.

Gluten free lower carb cauliflower crust. Vegan sausage (gluten free too). This was amazing.

I tried to place a big order for an entire family (several of which came to visit from out of town) and was told that we couldn't order by phone because I didn't have a local phone number. I've lived in Indianapolis for almost 10 years now, but I still have a phone number from Northern Indiana. I just never changed it when I moved and I have no reason to. And the staff who answered the phone was extremely rude. I was about to spend 90 something dollars, but due to the rude staff member and supposed rule that only people with local phone numbers can order there, I took my business elsewhere.

Horrible service ordered online a week ago waited over an hour called they said they where to busy and short handed it was going to be another hour. We order from here atleast twice a month. So I ordered again tonight the menu said 35 minutes an hour passed by and nothing not even an email to confirm my order tried calling and no answer they kept hanging up. Went to pick our pizza up and they were all out back smoking. I went in and they said they were very busy and my pizza wasn’t done but another employee found my order and tried to give it to me. I asked why we got no response or email again the manager told me they were too busy to get the orders out in time. I told her she needed more people and they needed to let the customers know what was going on. She told me to leave and never come back.