Redmond Nails & Spa

I had Ben as my technician and he did amazing! I showed him a picture of what I wanted and he did an amazing job! First time here and will definitely be coming back :) They are all so nice and very accommodating.

They were extremely professional, the spa was clean and they were super fast! Excellent customer service! My ombré nails turned out beautifully and I couldn’t be happier!

TLDR: inconsistent. Rude. They rushed my nails to fit in more walkins when I’m the one who made an appointment. Spare yourself the money and time.nnAt first I really like this place. They were never exactly friendly. But I thought they did good work. But each time I went it got worse and worse. Both customer service and quality. I was usually a walk in but after I went in one time and was told “We don’t have time for you today” in an incredibly brisk, dismissive tone. I made an appointment. I went in, and during my APPOINTMENT, they took several walk ins. Then my nail tech started rushing my nails. And THEN they switched my nail tech half way through so they could cram in more walk ins. Which in my opinion is not ok. They were rushing my nails, when I’m the one who made an appointment. They polish was nearly see through and the tip broke they next day. I’ll never go back. The coffin shape I asked for was uneven. I wish I got a picture of my other hand because one nail straight up an almond shape and not coffin.

I see Lee and he is amazing!! Very talented and very sweet, gentle and reasonable!!

First time client, I had an amazing experience. The lady that did my nails did them exactly like I wanted. I will definitely be going back.