Map
Detailed Information
- Place Types Plumber
- Address 1730 Camino Carlos Rey # 206, Santa Fe, NM 87507, USA
- Coordinate 35.6608392,-105.987504
- Website Unknown
- Rating 2.2
- Compound Code M266+8X Santa Fe, NM, USA
Reviews
The gentlemen that are send out to service the septic system are most professional. It is the front office person, a woman with a squeaky high pitched voice that is lacking - from returning phone calls in a timely fashion to following through for information.
She commits to things and does not understand what she’s done, and then blames it on the customer and threatens extreme measures to get her ways. I don’t know when I have encountered such pouting or extreme threats, from someone who acknowledged and appeared to understand said actions.
Obviously she did not and by her conduct confirmed such.
She should not be interacting with customers. She simply is not, not, not ...
Unfortunate
I have used AAA before and was quite pleased. This time they arrived exactly at 9AM as promised...but no masks on 2 out of 3 men. As an 83 year old with health issues I follow the governor's orders, expect others to do the same,and I was worried. Also they sent a big truck too large for my winding driveway but ... they came up anyway. Then one masked man wanted permission to to trim my trees! I said no thank you. So they had to return to get a smaller truck (it took them 30 minutes to get that big monster back on the road). When they returned one said he would get a mask and talk but apparently it took quite a while for him to find it if he ever did. Maybe he left it in the first big truck? I am now afraid to go outside until they leave. I have called the company and said I am inside and will also check any damage to my driveway before I pay. Now they are gone and I will inspect to see if there is any damage from their big truck.
This is a great company to deal with! They are some of the most knowledgeable and friendly people. They have help many of my Clients and they solve problems that other companies just guess at with a bill to pay and no solution. They are Highly recommended!
It is beyond me how these people stay in business. They never return phone messages and it is only through shear luck that you reach anyone at the office in person. Not very professional.
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