I Love Lash

Beautiful clean lash specialty studio on the 2nd floor of a popular mall building. Free parking underneath the structure or street parking. The studio is bright elegant & clean. Lash lift is the most affordable in the area! I think the owner Julie ?? did mine & it looked so0o pretty. Can’t wait to return

I love this location. The place is very clean and neat . The employees are proper and respectful . They have very relaxing music during the sessions and ensure my comfort the entire way through . My lashes look beautiful and natural . I look forward to my three week appointments . I highly recommend them

Lovely little eyelash boutique working small mall. Super clean, calm and professional. Can’t wait to come back and experience the other services.

So I started coming to I love lash two years ago. I’ve brought them about 20 customers/ referrals. Never received a thing for a referral mind you. I want to say around mid last year I started to have issues with the quality of work. They told me if I wanted the “volume look” to increase the lash amount so I went from 80 pieces to 100 to 120 and to start doing a “D curl”. So from December on I started getting “120 pieces in D curl”. The pandemic happened I gave my lashes a break. I happened to go to someone else and today was my first time back. Unfortunately Grace quit. I wonder why... so I had a new technician today. I specifically told Julie (the owner) I wanted a volume look. As per their Instagram and the photos they advertise on their wall at the shop I wanted the Volume set. I didn’t care if it would be more. Anyways she insisted we do 100 pieces and d curl and that if need be I could add more to get the volume look. Low and behold I didn’t like how they came out. I asked if we could add more lashes the lash technician who did my lashes straight up refused to add more lashes even though I was paying for it! I was so disappointed that I left and came back and still they offered me nothing!!! I will never be back and I will certainly stop referring people to this place! I’ve worked in customer service for a long time and I always try and accommodate the clients especially if they are unhappy. If I could post the photos I would but basically it looks like I already need a refill. I have some gaps and the right eye has less lashes than the left eye. I also would post a photo of what they advertise on their social media that I requested. Looks NOTHING like the photo!!!nnThis is a response to the owners response: If the thickness was different and I specifically said I wanted a volume look before you event touched my eyes or before I laid down for the appointment then you should have advised me to get a new set instead of trying to insist I do the 100 pieces knowing it wasn’t going to turn out how I expected it. Extremely unprofessional and I never received a referral. I’ve always paid the full amount if I could screenshot my bank statement for those dates I would but for some reason they don’t let you post photos here. I wonder why... I could actually show people the difference and prove I never got a discount for referrals. For a client to have come to the salon for so many years and leave so dissatisfied is sad. You go through too many technicians and they have gotten worst and worst! Again, will never recommend.nnBest of luck.

I love this location, very clean , always very organized and helpful. The experience is relaxing overall.