Fridays Off in Santa Fe

DO NOT RENT FROM THIS RENTAL COMPANY! I am normally one to be forgiving, but this was hands down the worst vacation rental experience I have ever had. This company is horrible, unprofessional, and completely lacks any sort of customer service. We were switched to a new property 2 days before driving down to Santa Fe. When we arrived, the driveway was locked and we were left in the dark with no instructions on how to check in. They were incredibly hard to get in touch with, and when we finally did, they were disrespectful, abrasive, and rude. Germaine’s voicemail box is consistently full and she is incredibly unhelpful when an issue arises. Vince is ill-mannered and insolent. Do whatever you can to make the right choice and rent from someone else!

I was absolutely disgusted with this company. They are extremely unprofessional. I was honestly shocked and horrified by the way they speak to people especially the woman that goes by the name of Germaine. I have never felt so absolutely humiliated and disrespected in my life. literally, a circus ape of moderate intelligence could have been nicer. Please steer clear of this company, I'm not being facetious, they are horrible people.

Some of the rudest and most unprofessional people in the business that I have ever had the displeasure of interacting with. I attempted to contact them numerous times about a rental and when finally contacted, was treated rudely when I asked more detailed questions about the property. I rented a property for $2.5k a month from one of their competitors instead. Furthermore, calling people vulgarities on public forums while openly declaring that you work for this company is not how you conduct a reputable business.

These people will do anything for a dollar. They will come to a property during a pandemic without any type of protective masks on as late as 8pm to harass and endanger tenants. They will send people to your home that are clearly on drugs. Once the woman brought a young child to a property where she had no idea what she would find, no prior communication. They are dirty, crude and uneducated - the epitome of unprofessionalism.

Great Staff! Beautiful home. 5 starts all the way.