Gabaldon Mortuary

As a family we trusted Gabaldon Mortuary to handle some of our hardest aspects of grieving with compassion and understanding. Unfortunately our experience fell incredibly short. This will detail our terrible experience in hopes that someone else doesn’t have to deal with a similar situation. We do not feel our experience can be rectified as we cannot get that time back. During the initial process with David Sanchez, we were blown away with his shear lack of professionalism and lack of empathy for our family. He was arrogant and cocky in regards to cost and gave us little information other than “our numbers are right because they’re done by computer how you divvy up the cost is your problem”. In the midst of grief the last thing you want to deal with are the arrangements for a loved one and Mr. David Sanchez sure did his best to take advantage of our families emotions through this process. In retrospect we should have gone somewhere else however when you are grieving you’re not necessarily in the right mind frame to do so. Although our mother was closed casket, we still wanted her to be buried with dignity. To us this also meant that they would view the picture we gave them and to the best of their ability make sure she looked similar to the photograph (makeup, hair, etc). To our horror during our families last private viewing of her, her hair wasn’t done and makeup wasn’t applied. Her lifeless body sinking in areas without support yet we were charged $300. During the rosary Mr. David Sanchez insisted on visiting our immediate grieving family in the front row for the last $20.00 that was owed to him. In the middle of the rosary, he had the gall to ask for the money. He couldn’t wait until the end or better yet he could have asked before the rosary had started. We trust these businesses with our most private affairs and to be so disrespected and for things to be handled so unprofessionally is truly disappointing. Mr. Sanchez proceeded to make the church service difficult by giving everyone the incorrect address for the reception. During this short time he seemingly couldn’t muster compassion in even the simplest of ways. Each of our family members requested crosses to be blessed by the deacon, 6 in total however one short because he didn’t have it noted. Our paperwork reads 6 but the arrogant Mr. Sanchez couldn’t admit to that. $7,850 was the cost of arrangements for our dear mother. We’ve never felt so disrespected nor such a lack of compassion given for a grieving family. Mr, Sanchez should work on having compassion for people and running a legitimate business that doesn’t balk at people for being concerned about where there money is going. To him it was another day another dollar. To us, it was saying goodbye to all we’ve ever known.

Gabaldon mortuary has always been five-star to me. They go above and beyond to help you out with your loved ones who have passed. I really appreciate them!

My father-in-law, an Army veteran, passed away Thursday, at home in his sleep. The two gentleman who retrieved him were the most empathetic and compassionate people I've ever met. They didn't rise to my brother-in-law's politics. This staff has been there for the family for many years and I am so thankful and gracious for their services.

All the staff were very kind to me and my family.. Rick G. Listened to me and was very Accomadating . This Made The Process easy for me.. kept me calm so I was able to do what had to be done. We always had in mind to use this facility. We've know the Gabaldon family since our youths. Very proud of their accomplishments in this field and life. Thank you all for getting us through a very difficult time. As always The Guest Clan

Their staff was really rude & didn’t seem to care about anything my family had to say.