Map
Detailed Information
- Place Types Hardware store
- Address 2800 Grays Ferry Ave, Philadelphia, PA 19146, USA
- Coordinate 39.9387582,-75.1910078
- Website http://www.diamondtool.net/
- Rating 4.4
- Compound Code WRQ5+GH Philadelphia, PA, USA
Photos
Reviews
Never repair tool on this store. My husqvarna k4000 concrete saw GFCI always tripping during cut. The store told me my saw only has 1year warranty and my saw warranty was expired half month.( I should come earlier when my saw have this problem on May). They needed to charge over 300 to fix. The brand new saw only cost about 900 ,I only use this saw 4 times. And I downloaded my saw user manual it is two years warranty. I refuse to fix it and they didn't return my 75 deposit. After that I looked online and found this saw maintenance need to run clean water into saw and run the saw couple minutes which I never did it. The dust would cover the GFCI sensor that is why saw GFCI keep tripping during cut. If I spended 300 dollars to repair my saw in store. My saw would have same problem. The GFCI sensor is inside of saw not in the power cord. Furthermore the OEM in-line GFCI power cord part only cost 99 dollars. They charge over 300 (375?, 365 didn't remember exactly number) is way more expensive. I fixed my saw just clean water ( plus 75 dollars lesson fee). What a good lesson to check your tool maintenance to keep your tool working properly. That could save you hundreds dollars!
Great customer service and they have everything you need if they don't have it they'll get it
The candy land of tools you can go through some money in this place and the staff know there ish always informative helpful and friendly!
Website says closes at 5, I arrived there at 4:25, sign on door says closes at 4:30 and the door was locked.nnNext time i will call ahead to get correct hours.
I called and talked to a girl in the service department. Very unprofessional. Does not care about the customer. Can't even ask her a question. She knows it all. Every time you try to ask a question. She cut you off in the middle of your sentence. Very unprofessional.nScary service department person. Unprofessional.
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