Oregon Window Company Inc

Awful in every way. I called for an estimate on a total replacement window, they came out fast, within days, to look at the window and give me a price. $625 for one window. I gave them a $100 check as a deposit. I was told an installer would get in touch within a week to come out and do a detailed measure and they’d order the window. They cashed my check immediately. Weeks later I still hadn’t gotten a call and I phoned them. They said the installer was backed up and would maybe call me that week. When I protested and said id maybe take my business elsewhere they said I should go ahead and do that. I have them a few more weeks and still nothing. Then out of the blue the installer called and wanted to measure on Labor Day. I was home and free so he came by and then told me the manufacturer was behind and it’d be 5 weeks. I called 5 weeks later after hearing nothing and they had no clue who I was, didn’t have a record of my account, couldn’t find any information and certainly didn’t know if my window was ever even ordered. They said they’d call me back. Days later and no call back. I called again and went through the whole frustrating conversation again and again they said they’d look into it and “for sure” someone would call me by the end of the week. Nothing. I called one last time, had the exact same frustrating call in which they had no clue who I was and said they’d look into it and call me back. I waited one more week and finally called my bank and requested they intervene to get me a refund on my deposit. Which they did, within 24 hours. Deadbeats. Do not use them!

The worst experience, waited 5 weeks for a door that was never even ordered, never showed for a scheduled installation appt, then rescheduled and never showed that date! I’ve left work and cancelled plans to work around their schedule and have NOTHING! Aggravated is an understatement

Do yourself a favor and run, don’t walk, away from this awful business!

I wouldn't recommend anyone to use their service. Rude, unprofessional, and very unorganized. They never responded to my inquiry. Someone else got them to come out for me. My landlord who knows them. The work doesn't look great. Double pane glass replacement for $240.00. Then harassment over a payment I already made. I'm the customer, I should not have to send you proof of payment. But I did, and I was still harassed. 3 calls from 3 different people about the same payment. Don't put yourself through the headache.

They can't find the windows after fix.nSlow motion comoqny