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Breakdowns N' Shit ! (10/22/2020)
Horrible service!!! All of my stuff had been working fine for over 2 years they forced me to do an "inspection " charged me for a bogus part made me take time off work 2 times already and now my water heater and also my heater are broken for the 1st time in years !!!! Do not go to these people !!!!! I am going to have to take off work god knows how many more time to get this issue resolved
Ann Klotz (07/11/2020)
Our central air stopped working during this crazy heatwave (100+). Desperate to find someone to help. Two larger companies (1, I'd done business with) gave me a 2 week time frame, I understand everyone is crazy busy, but! Called Hessingers, they were able to come in a couple days. From the receptionist to Issac the gentleman that did the work, they are professional, kind and did a fantastic job. I know who to call now for HVAC needs. Thanks guys!
George Garcia (10/02/2020)
I had given this company a 1 star review because of there lack of performance of not getting our estimates in on time and not calling us or anything but shortly after they called me back and apologized for the way things went they will now get a 5 star review because they came right away fixed our heaters for the whole house to heat up and everything is working properly now and they were so polite and got everything fixed according to plan
P P (06/08/2020)
I was given a price for doing work on my minisplit. The invoice I was given did not reflect the quoted price. I asked Daniel why the price was different. He indicated the job took less time than he thought it would which reduced the hourly rate. That has never happened to me before. The business is very well run and everyone is helpful and polite. You will always know by text or email when your appointment is, when the technician is on his way and followup copies of all the paid invoices. This is a long wordy review but it honest and the business deserves this praise.
Tim Bond (08/13/2020)
Was referred to them on Facebook, saying they were the best around Los lunas NM. They wanted half of the cost of the job up front The first day they came out work was done but not finished, but wanted the other half of payment in order to schedule inspection fron the state inspector they failed to meet inspector showed up after he had already left they still have not returned to back fill ditch and check appliances to make sure everything is okay. It's been 3 weeks poor communications and failure to follow through with their obligations to the job. Would not refer them to anyone.
Similar place
N/A, Albuquerque, NM 87107, USA
+1 505-797-7414
https://www.royalplumbingandheating.com/